Community Healthlink

Clinical Director of Health Home Management

US-MA-Worcester
PCN#
3747
# Positions
1
Experience (Years)
1
Category
Case Management

Overview

Individuals receiving services in Health Home Management are able to access primary and behavioral health care management in an integrated model. Every client receives care coordination, and care support for practical and social needs. All integration of services is managed through the health home management model.

 

Rather than being a physical place, health homes are a strategy for helping individuals with chronic conditions manage those conditions better.

An eligible individual—for example, a person with diabetes and a mental illness—works with a team of health care professionals to provide the following:

  • Management and coordination of all the services the person receives from multiple providers.
  • Help with transitions from one kind of setting to another.
  • Support to both the individual and their family members.
  • Offer referrals to community and social support services.

 

Responsibilities

The Clinical Care Manager, with experience and expertise in behavior health, will be the “go to” person on the Team for consultation and care management of individuals with complex medical and behavioral health conditions. The Clinical Care Manager will communicate with members and providers in order to help develop care plans that are integrated and inclusive of the Person’s voice and choice.

 

  • Ability to coordinate care for individuals with complex health and behavior health needs
  • Ability to work effectively in a team environment.
  • Ability to communicate and develop positive professional relationships with outside providers.
  • Knowledge of and the ability to work effectively with community based resources.
  • Able to assist other care managers with members with complex behavioral health conditions.
  • Provide direct services including home visits for evaluation and short term support to members.
  • Able to learn and work with insurance company in order to authorize medical and behavioral health services.
  • Able to identify risks and create wellness/safety plan.
  • Follow up with care coordination post hospital discharge
  • Ability to develop strength-based, individualized Care plans. 

Qualifications

  • Masters Degree in Social Work or LMHC License preferred

  • Strong communication and listening skills

  • Comfortable working independently and within a group

  • Flexible yet organized

  • Bilingual (Spanish and English ) applicants encouraged to apply

  • Current valid US-issued driver's license and ability to provide registered, inspected and insured automobile for work related purposes including transporting clients in your own vehicle

  • Must be able to pass a CORI background check 

Community Healthlink is an Affirmative Action/ Equal Opportunity Employer.  We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law.  Hiring, transferring and promotion practices are performed without regard to the above listed items.

If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a).  These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability.  These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.

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