Community Healthlink

Residential Counselor - Respite Beds*

# Positions
Experience (Years)
Residential Counselors/Rehabilitation Specialists


Community Healthlink's (CHL) Respite program provides 11 respite beds on its main Worcester campus for the DMH Worcester service system.


The program provides temporary housing and support services for clients who are in transition from one living arrangement to another, sometimes coming directly from Worcester State Hospital or a community inpatient unit.


The Respite program offers a community-based Crisis Stabilization Unit and medical respite is provided for homeless clients who are recovering from an illness or injury.



  • Performs duties using recovery orientated principles.  
  • Maintain and comply with regulations for DMH, HUD, BSAS and DPH MAP Certification.
  • Effective communication with consumers, peers and other professionals.
  • Ability to write behaviorally stated treatment plans.
  • Ability to observe, document, teach and respond to mental and physical health as well as other needs of consumers, such as community living skills.
  • Demonstrates person-centered, strength-based communication and relationships with consumers.
  • Must be able pass required trainings including Medication Administration Program (MAP), CPR and First Aid                        



  • Primary Counselor: Serve as residential counselor for specified number of residents as requested by supervisor.
  • Treatment Planning: Develop, implement and document treatment needs, assessments, plans, and progress reviews as part of the continuous quality improvement activities.
  • Community Living: Work with residents to assist with activities of daily living and foster a sense of safety in the community. This includes personal hygiene and self-care skills, money management and budgeting, symptom management, relapse prevention, use of public transportation, problem solving, conflict resolution, and other interventions as necessary.
  • Nutrition: Ensure healthy menu planning, food shopping, and meal preparation through coordination and assistance.
  • Medications: Monitor residents’ medication, refills, documentation of medications and changes, safe storage and assist with attending appointments.
  • Groups: Lead two or more skill development or recreational group per week, as assigned.
  • Continuity of Care: Attend teams and case conferences and collaborate with other providers for designated residents. Provide outreach as designated to community-based residents.
  • Routine Paperwork: Prepare daily log entries, incident reports and other required paperwork to ensure the program meets the standards.
  • Facility Upkeep: Work with residents to maintain the home on a daily basis. This includes chores, bedroom upkeep, yard and other light housekeeping duties.
  • Other Duties: Other related duties as assigned in order to provide quality rehabilitation services. May include transporting residents in personal or program vehicle, physical assistance, close supervision, and other such duties.
  • Maintain Competencies: Human Rights, dual diagnosis, infection control, CPR, First Aid, MAP, agency and divisional policy and procedures, as well as other required competencies.


  • Grade 5: Residential Counselor I:HSD/HiSet/GED or Associate's degree required

  • Grade 6: Residential Counselor II: Bachelor's degree required; degree and/or coursework in social work, counseling, psychology or related field preferred. Will consider Bachelor's degree in non-related field with human services experience.

  • Current valid US-issued driver's license and ability to provide registered and insured automobile for work related purposes
  • Previous experience working with clients in human services, mental illness or dual diagnosis
  • Demonstrated strong work ethic, ability to work independently, and ability to contribute to team objectives required. 
  • Applicants should be able to multitask, will possess excellent problem solving skill and enjoy working with people.
  • Must be able to pass a CORI background check

All bilingual candidates are strongly encouraged to apply.


Community Healthlink is an Affirmative Action/ Equal Opportunity Employer.  We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law.  Hiring, transferring and promotion practices are performed without regard to the above listed items.

If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a).  These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability.  These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.


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