Community Healthlink

Awake Overnight House Manager - Homeless Outreach & Advocacy Project

# Positions
Experience (Years)
House Manager


HOAP - Homeless Outreach & Advocacy Project:  Many years ago Community Healthlink recognized that so many of the homeless in our society also battle mental illness, and often a substance abuse problem. In 1985, the Homeless Outreach & Advocacy Project was established with a commitment to link the region's homeless to services that offer screenings, assessments, counseling, health care, rehabilitation, and referral to other support systems.  In addition, physician, registered nurses and nurse practitioners perform medical evaluations at HOAP's primary care clinic. They visit area shelters to evaluate and refer people for treatment. A psychiatrist and a team of licensed clinicians perform mental health screenings, offer counseling and assist with medications. Case Management staff helps clients to enroll in available health insurance programs, access health care and social security, and resolve other benefits-related issues.


Outreach performed by HOAP staff is done in the community through a variety of shelters and other emergency care programs. Staff also seek to establish contact with the homeless at vacant lots, and even along railroad tracks and bridges. Basic services are also available at HOAP's primary care clinic and staff offices.


HOAP also offers services in partnership with other local health care providers such as the Great Brook Valley Health Center and Family Health Center in Worcester.


  • Work closely with program coordinator to monitor premises and clients during evenings and weekend hours.
  • Maintain an on-going log of significant events to be reviewed by coordinator
  • Identify crisis problems and alert public safety professionals (police, fire department, hospital, ambulance) as needed
  • Notify staff of crisis situations or potential safety concerns through use of the on-call cell phone
  • Maintains the confidentiality of clients information at all times
  • Be on-site for at-least 10 hours from 10pm to 6am
  • Be awake and provide over-site of the recipients that live in the house from 10p to 12 a 
  • Awake overnight staff must be able to remain awake and alert during the overnight shift to provide a safe and healthly environment for our clients and co-workers


  • Previous experience working with substance abuse population
  • Ability to maintain the confidentiality of clients
  • Ability to work and communicate in a professional manner
  • Minimum of HSD, HiSet or GED required
  • Must be able to pass a CORI background check

Community Healthlink is an Affirmative Action/ Equal Opportunity Employer.  We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law.  Hiring, transferring and promotion practices are performed without regard to the above listed items.

If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a).  These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability.  These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.


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