Community Healthlink

Clinician- Intensive Care Coordinator

# Positions
Experience (Years)
Clinical Children



Families and Communities Together (FCT) is a collaborative program between Community Healthlink, LUK Inc., and Communities of Care that oversee three Wraparound programs operating in the Central MA area as part of the Commonwealth's Children's Behavioral Health Initiative (CBHI).


The FCT Wraparound programs seek to build on family strengths and available support systems to help children with serious emotional disturbance remain in or return to their communities.


The FCT staff work with a family to develop a Care Planning Team (CPT), which consists of the child, family, people invited by family, FCT staff, and appropriate state agency and school staff.


The Care Planning Team develops an Individual Care Plan (ICP) that focuses on the child's and family's needs and proposes ways to improve the child's well-being at home, at school, and in the community.



  • Demonstrates a basic, functional knowledge of and endorses the CBHI values:  Child Centered and Family Driven, Strength-Based, Culturally Responsive, Collaborative and Integrated, and Continuous Quality Improvement.
  • Has a basic knowledge or previous experience in the human services system
  • Is able to engage youth and their families quickly and develop strong working relationships with youth, families, Family Partners, and any other individuals who participate on a family’s Care Planning Team (extended family, friends, other providers, school personnel, and/or state agency representatives)
  • Demonstrated ability to effectively communicate with youth, families, colleagues, and community members in a manner that is sensitive to their racial/ethic/cultural/class backgrounds.
  • Has a current valid US-issued driver’s license and ability to provide registered and insured automobile for work related purpopses including transporting clients
  • Endorses the value of community and home-based work with youth and families.
  • Maintains the highest standards of ethics and demonstrates professional attitude and conduct


  • Assist in the creation and maintenance of a positive and collaborative working environment where all CSA employees and enrolled youth and their families feel welcome, supported, and comfortable
  • All activities described below will be delivered at the CSA offices, in the community, or in the family’s home depending on the preferences of the enrolled youth and family.
  • Works to build strong, functional working relationships with enrolled youth and their families.
  • Conducts assessments of needs, values, and strengths in full partnership with the enrolled youth and family which includes regular administration of the CANS
  • Works with each youth and family to assemble a Care Planning Team composed of family members, their natural supports, and, if applicable, state agency representatives, school personnel, providers, and other significant persons.
  • Coordinate and facilitate Care Planning Team meetings to develop an individualized Care Plan for each enrolled youth and their family which includes a Risk Management / Crisis Plan.  
  • In equal partnership with the CSA Family Partner, assists the youth and family in accessing services and supports as outlined in the Care Plan.
  • Works closely with the CSA Family Partner, the family, and the Care Planning Team to monitor and modify the Care Plan as needed, and serves as an advocate/liaison for the family when appropriate to access new or different services.
  • Works in collaboration with the family to communicate with and involve other key individuals who have contact with the family such as teachers/school personnel, youth services workers, physicians, probation officers, lawyers, who may not be participating on the Care Planning Team.
  • Facilitates and monitors service authorization in collaboration with each family to assure compliance with Community Healthlink policies, procedures, and annual budget.
  • Prepares all necessary paperwork such as assessments (including the CANS), court reports, service authorization requests, Care Plans, Crisis Plans, contact notes, daily service logs, etc.
  • Participates as appropriate in all meetings, training, evaluation/research, supervision, quality management, and related activities as may be directed by the Supervisor of Intensive Care Coordination.
  • Follow all policies and procedures of the agency.
  • Work assigned hours, which may include some weekend and evening hours.
  • Participate in utilization management, employ CQI principals and assist as needed in accreditation processes.
  • Perform other duties as assigned by supervisor


  • Clinician IV- Intensive Care Coordinator (grade 8) requires minimum qualifications of Masters degree in areas below plus independent licensure
  • Clinician III- Intensive Care Coordinator (grade 7) requires minimum qualifications of Masters degree in one of the following areas:


Addictions Counseling; Art/Dance Therapy; Child Development/Family Relations ;Community Mental Health; Counseling/Guidance; Drama Therapy; Education; Family Therapy; Forensic Psychology; Health Education; Human Services; Marriage & Family Therapy; Music Therapy; Nursing/Medicine; Pastoral Counseling; Psychology; Recreational Therapy; Rehabilitation Counseling; Social Work; Special Education; Vocational Counseling


  • Clinician II- Intensive Care Coordinator (grade 6) requires minimum qualifications of Bachelors degree in psychology, social work, or related human services field
  • Current valid  US-issued drivers license and ability to provide registered, inspected and insured automobile for work related purposes including transporting clients in your own vehicle
  • Must be able to pass a CORI background check


 Community Healthlink is an Affirmative Action/ Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability. These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.



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