Community Healthlink

Program Coordinator-Homeless Outreach Advocacy Project Housing

# Positions
Experience (Years)


HOAP Housing Stabilization Program Coordinator

 HOAP provides an array of services to homeless individuals in the greater Worcester area.  This position with the HOAP housing department will assist in the design and implementation of a transitional housing support system offering time-limited rental assistance and case management support.  The Program Coordinator will implement programming and monitor progress with individuals to achieve independent and sustainable housing within the scope of the program.  This individual will be responsible for the tracking and utilization of program resources.  A background in public housing, real estate, property management, and social services would be the best preparation for this challenging position.


  • Develops and implements service plans to assist clients with goals toward self-sufficiency.
  • Monitors enrollment time in shallow subside service and support clients’ progress toward self-sufficiency with the goal of full self-sufficiency and/or referral to appropriate alternative resources. 
  • Makes recommendations for adjusting subsidy level in accordance with earned income and/or changes in benefits levels.
  • Assists clients with transportation, as needed, for appointments relative to path toward self-sufficiency.
  • Prepares and maintains confidential client documentation in the case management system (Clarity).
  • Coordinates and collaborates with other providers as needed.
  • Attend relevant case management training activities.
  • Attends regularly scheduled staff and/or team meetings.
  • Perform all other job-related duties as required.


  • Bachelor’s degree required; degree in human services field preferred.
  • Demonstrated knowledge base of homeless population and relevant community resources.
  • Demonstrated knowledge of Substance Abuse/Recovery/Mental Health experience.
  • Ability to effectively communicate with consumers, peers, and other professionals.
  • Timely and accurate documentation skills.
  • Bilingual/Bicultural Spanish is helpful.
  • Current valid US-issued driver’s license and registered, inspected and insured automobile for work-related purposes including transporting clients in your own vehicle
  • Computer skills: basic computer use
  • Must be able to pass a CORI background check.


Community Healthlink is an Affirmative Action/ Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability. These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.


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