Community Healthlink

Assistant Billing Manager

# Positions
Experience (Years)
Administration - Accounting/Finance


Community Healthlink's Patient Accounts Office, located in Leominster, MA, is the agency's main patient accounts office. It plays a vital role in the effective delivery of services to our client population by ensuring the appropriate collection of client insurance receivables.


  • Manage and track all stages of the claims process for non-contracted and contracted payers
  • Work within the business office on follow-up related to primary care/behavioral health billed accounts. This includes ensuring the proper documentation is on file to support billed procedures
  • Understand and remain updated with current coding and billing regulations and compliance requirements
  • Maintain contacts with other departments to obtain and analyze additional patient information to document and process billings
  • Provide back-up support to other billing staff and handle special projects assigned by Revenue Cycle Manager
  • Strong analytical and research skills
  • Create spreadsheets and track data for the presentation to management and staff
  • Make procedural decisions and recommend policy and departmental procedure in compliance with agency goals and objectives


  • Minimum of five (5) years in medical insurance/healthcare billing as well as collections experience in primary care or an FQHC facility, with a thorough understanding of medical billing rules and regulations
  • Must possess knowledge in Medicare rules and regulations regarding modifiers as they relate to primary care/behavioral health billing
  • Demonstrated skills with computers, prioritization and time management
  • Knowledgeable of various insurance payers’ rules and regulations
  • Ability to work independently and as part of a team
  • Knowledgeable about HIPAA, PHI Compliance
  • Proficient in Excel/Word/Power Point
  • Must be able to pass CORI background check

Community Healthlink is an Affirmative Action/ Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability. These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.


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