Community Healthlink

Peer Specialist/Case Manager-Program for Assertive Community Treatment

# Positions
Experience (Years)
Case Manager/Peer Leader


The Program for Assertive Community Treatment and PACT FLoW (Fitchburg, Leominster or Worcester): this program helps seriously mentally ill adults who need intensive treatment by reducing hospitalizations and assists them to find jobs and housing.


Essential duties and responsibilities include but are not limited to:

  • Provide peer counseling and support, drawing on common experiences as a peer to validate persons' served experiences, provide guidance and encouragement in his/her recovery path.
  • Serve as a mentor to persons served to promote hope and empowerment.
  • Acts as an interpreter to help non-mental health team members better understand and emphasize with each persons' served unique and subjective experience and perceptions.
  • Provide expertise and consultation from a mental health consumer perspective to the entire team concerning persons' served experiences with symptoms of mental illness, the effects and side effects of medications, opinions and responses to treatment and experiences of recovery.
  • Collaborate with team members to promote a culture of self determination.
  • Help persons' served and team members identify, understand and combat stigma.
  • Increase awareness of and support persons' served participation in self help and advocacy organizations that promote recovery.
  • Serve as a liaison between the team and RLC, self help, etc.
  • Assists in the direct provision of services to persons' served by the team including side by side support for accomplishing identified objectives, skill teaching, assistance with activities of daily living, coping skills, etc.
  • Completes documentation in a timely manner.
  • Attends scheduled meetings and trainings
  • Previous participation in MH system as recipient and willingness to convey this experience as relevant and must be certified or be eligible for the Mass Peer Specialist training and be certified within 6 months of being hired.




  • Grade 5: Case Manager I: HSD/HiSet/GED required; Associates Degree preferred
  • Grade 6: Case Manager II: Bachelor's Degree in psychology or related field, preferably with 1 to 2 years experience.
  • Current valid US-issued driver's license and ability to provide registered and insured automobile for work related purposes including transporting clients
  • Ability to demonstrate clear boundaries with clients while being client centered and supportive.
  • All bilingual candidates are strongly urged to apply.
  • Must be able to pass a CORI background check


Community Healthlink is an Affirmative Action/ Equal Opportunity Employer.  We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law.  Hiring, transferring and promotion practices are performed without regard to the above listed items.

If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a).  These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability.  These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.


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