Community Healthlink

  • Program Director - Program for Assertive Community Treatment

    Location US-MA-Worcester
    # Positions
    Experience (Years)
  • Overview

    Come join a friendly and diverse clinical team that provides quality care! Community Healthlink (CHL) is looking for a full-time (37.5 hrs/wk) Program Director in Worcester, MA.


    The Program for Assertive Community Treatment, or PACT, is an intensive and highly integrated evidence based practice for community mental health services. Our team serves 80 individuals age 18 + who struggle with serious and persistent mental illness and whose symptoms result in serious functioning difficulties in several major areas of life, often including work, social relationships, residential independence, money management, and physical health and wellness.


    Unlike other community-based programs, PACT is not a linkage case-management program that connects individual’s services. Rather, it provides highly individualized services directly to clients. PACT is multi-disciplinary team model who whose goals are to support clients to reduce hospitalizations and to restore and enhance the emotional well-being and level of social functioning of clients. Services are provided in clients’ own homes and communities and are provided 24 hours a day, seven days a week, and 365 days a year. This program serves clients in Worcester and its surrounding areas.


    Compensation based on education and related work experience, licensure and other qualifications
    Health and Dental insurance (active upon starting)
    Generous paid sick, personal, holiday, and vacation time
    CEU benefits
    Life and Disability insurance
    401k with agency contribution
    Wellness activity discounts
    Work related travel reimbursement



    This individual will Manage the PACT team, supervise the clinical staff and provide direct clinical services in a manner that is consistent with the administrative, programmatic and clinical policies of the agency. 

    Essential Duties and Responsibilities:
    • Coordinate and ensure that quality services are provided within the PACT team with cooperation with the Division Director.
    • Manage the program budget with support from the division director.
    • Oversee and participate in clinical activities.
    • Manage the referral process.
    • Develop and maintain good working relationships with the community including the Department of Mental Health, managed care companies, local landlords and any other appropriate community members.
    • Recruit, train and evaluate program staff.
    • Participate in management team meetings and other agency activities as appropriate.


    • Ability to understand and manage fiscal aspects of the program.
    • Must be eligible for third party billing
    • Ability to supervise and evaluate program staff as well as assign daily work.
    • Ability to effectively communicate and develop positive professional relationships with clients, staff and co-workers and outside professionals.
    • Master’s degree in social services or similar field. A minimum of 3-4 years working in field, including supervisory experience and be licensed or license eligible.
    • Must have a current valid US issued drivers license and the ability to provide a registered, inspected and insured automobile for work related purposes, including transporting clients in your own vehicle.
    • Must be able to pass a CORI background check

    Community Healthlink is an Affirmative Action/ Equal Opportunity Employer.  We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law.  Hiring, transferring and promotion practices are performed without regard to the above listed items.

    If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a).  These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability.  These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.



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