Community Healthlink

Case Manager - Tenancy Preservation Project

# Positions
Experience (Years)
Case Management


Tenancy Preservation Program (TPP)

The Tenancy Preservation Program (TPP) provides a clinical presence in Central MA Housing Courts. It enables the Housing Court personnel, housing providers, plaintiff and defendant attorneys and social service agencies to identify and resolve more effectively, eviction or injunctive relief cases, involving tenants whose tenancy problems are related to disabilities, primarily mental, which contribute to the tenancy problem and the person's inability or unwillingness to address the problem.
TPP's purpose also includes assisting with such cases when a family member associated with the tenancy problems is a child. TPP's primary responsibility is to the Housing Court, providing professional assessment and recommendations regarding the disability-related causes of the tenancy problems and recommendations for service plans and other reasonable accommodations to address the tenancy problems. TPP participation benefits all parties, including landlords, defendant-tenants, and other residents because when tenancy problems can be resolved short of eviction and/or homelessness, both human and financial costs are considerably decreased and homelessness is prevented.


  • Assess needs of individuals with disabilities who are at risk of losing their housing due to disability related issues.
  • Develop service plans to address issues effecting tenancy and complete referrals for on-going services.
  • Complete program evaluation documentation, monthly reports, reports for housing court and client specific case records and in quality improvement activities.
  • Participate in supervision, meetings and trainings.
  • Attends assigned housing court sessions and works closely with housing court personnel.
  • Ensure timely completion of all reports and paperwork.
  • Able to work independently and keep supervisor informed of service specific issues.
  • Familiar with skills necessary for maintaining independent living and understands how to access resources to support independent living.
  • Participate in other agency committees/work groups as needed.
  • Maintains knowledge base of services to assist in prevention of homelessness




  • Grade 5: Case Manager I- HSD/HiSet/GED or Associates degree required
  • Grade 6: Case Manager II-Bachelors degree required; degree in psychology, social work, human services or related field preferred
  • Ability to effectively communicate and develop positive professional relationships with clients, staff and co-workers and outside stakeholders.
  • Strong clinical background and ability to translate clinical theory to real life application.
  • Able to work independently & Complete all work in an accurate, thorough and timely manner.
  • Have basic computer skills.
  • Strong verbal and written communication skills.
  • Functions well in formal work environment of housing court, local housing authorities and legal services
  • Current valid US-issued driver's license and ability to provide registered, inspected and insured automobile for work related purposes including transporting clients in your own vehicle 
  • Desire to serve others required
  • Demonstrated strong work ethic, ability to work independently, and ability to contribute to team objectives
  • Must be able to pass a CORI background check

Community Healthlink is an Affirmative Action/ Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability. These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.


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