Community Healthlink

Flexible Support Worker-Administrative

Location US-MA-Leominster
# Positions
Experience (Years)


Outpatient Behavioral Health and Primary Care Services: Our Counseling Centers in Worcester, Leominster, Fitchburg, and Gardner specialize in caring and professional behavioral health and primary care services for adults with serious mental illness and co-occurring disorders. Outpatient care might include individual, family or group psychotherapy, psychiatric services, medication management, wellness services, primary care, crisis management, urgent care, or case management. The Outpatient Team includes primary care clinicians, psychiatrists, advanced practice nurses, nurses, medical assistants, social workers, psychologists, mental health counselors, and triage case managers trained and experienced in the care of those with serious mental health conditions. We work closely with primary care physicians, area hospitals and inpatient programs, the Department of Mental Health, and other providers to coordinate care. Services are available in Spanish, Cantonese, and English, and in other languages with the use of interpreter services. Community Healthlink’s Counseling Centers feature services for children, adolescents, adults, couples and families.

This position will work in each of our clinics to provide coverage for other Senior Receptionists when they are on leave.


  • Greet clients professionally
  • Perform check-in and check-out with clients  
  • Complete administrative intake with clients
  • Answer calls and schedule appointments
  • Complete daily reminder calls
  • Complete prior authorizations
  • Verify insurance coverage
  • Complete referrals to specialists
  • Work as a member of the support team
  • Type, copy and scan
  • Assist doctors and clinicians with letters and referrals
  • Maintain calendars, professional meetings, vacations, conferences, etc.


  • Minimum of a High School Diploma/GED/HiSet
  • At least 2 years experience in an administrative assistant role
  • Must be able to pass a CORI background check


Community Healthlink is an Affirmative Action/ Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability. These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.


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