Community Healthlink

Program Director- First Episode Psychosis Clinic

Location US-MA-Worcester
# Positions
Experience (Years)


The Screening and Treatment of Early Psychosis (STEP) program is an academic and clinical partnership between the UMass Psychotic Disorders Program and Community Healthlink. Specializing in the treatment of transition age youth with a first episode psychotic disorder, the STEP program is based in the Worcester Counseling Center. STEP staff provide diagnostic assessments, evidence-based psychopharmacology, strength-based individual psychotherapy, psychoeducation to individuals and families, as well as offering family therapy. The STEP clinic has a strong commitment to integrated physical and behavioral health care. Individuals served by STEP can receive primary care from the on-site Wellness Program, which includes both primary care and a wellness component.

The Worcester Counseling Center is an integrated primary and behavioral health care clinic that provides services to a diverse adult client population. Our priority population is individuals with severe and/or persistent mental health and/or substance use conditions. The provider team consists of psychiatrists, psychologists, nurses, advanced practice registered nurses, social workers, mental health counselors, primary care clinicians, and medical assistants. The Center works closely with referral sources such as the Department of Mental Health, local hospitals with inpatient psychiatric programs, MassHealth/managed care companies, and health centers.



  • Responsible for the day to day operation of the STEP program consistent with regulations, contractual expectations, and best clinical practices
  • Maintain standards of service consistent with Department of Public Health, Health Care Quality Administration regulations, state and federal regulations, contractual obligations, payer requirements, and Council on Accreditation for Rehabilitation Facilities standards
  • Work closely with the STEP Team, the Department of Mental Health grant manager, and the FEP-TAC to develop STEP consistent with the Coordinated Specialty Care model for the treatment of early psychosis
  • Work closely with a multidisciplinary staff to provide integrated primary and behavioral health services to adults with acute and chronic behavioral health conditions
  • Work closely with administrative staff to provide excellent customer service
  • Provide direct supervision to staff and interns
  • Complete evaluation tasks: evaluation collection, data entry, and data analysis
  • Participate on the agency Management Team and the Adult Outpatient Services Managers Team
  • Be a leader in diversity and inclusion, primary and behavioral healthcare integration, and continuous quality improvement
  • Lead and facilitate staff meetings
  • Oversee staff training, hiring, and discipline
  • Work collaboratively with leadership and staff of Community Healthlink programs and services and with state and other provider agencies
  • Provide direct clinical service through diagnostic evaluations; crisis/emergency assessment and intervention; treatment planning; individual, group, and couples therapy; participation in interdisciplinary treatment planning conferences
  • Consult with doctors, state agencies, family members, and other providers
  • Maintain client records consistent with agency policy and applicable laws and regulations
  • Meet direct service productivity standard

This position is productivity bonus eligible


  •  Knowledge of regulations pertinent to the provision of outpatient behavioral health services in Massachusetts. Experience supervising behavioral health clinicians and staff. Ability to collaborate and work with a team.
  • Knowledge of the Coordinated Specialty Care model for the treatment of early psychosis.
  • Ability to perform diagnostic and risk assessments using current accepted tools and practices to determine appropriate level of care. Ability to develop and implement treatment plans which are behaviorally oriented, measurable, and appropriate for the identified level of care.
  • Ability to conduct evaluation activities, including data analysis
  • Clinical expertise specific to transition age youth/young adults with early psychosis with an ability to engage clients effectively and work with other professionals and organizations.
 Education and/or Experience
  • Master’s degree in clinical social work, mental health counseling, or marriage and family therapy or a doctoral degree in psychology.
  • Five years post-graduate degree experience providing direct clinical services, supervision, and management
  • Independent licensure in behavioral health in Massachusetts: Licensed Psychologist, Licensed Independent Clinical Social Work, Licensed Mental Health Counselor, or Licensed Marriage and Family Therapist.
  • Advanced computer skills.
  • Ability to multitask.
  • Ability to use office equipment, including copy machines, computers, printers, telephones and four drawer vertical filing cabinets.
  • Ability to organize complex tasks and meet deadlines.
  • Must be able to pass a CORI background check 


Community Healthlink is an Affirmative Action/ Equal Opportunity Employer.  We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law.  Hiring, transferring and promotion practices are performed without regard to the above listed items.

If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a).  These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability.  These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.


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