Community Healthlink

Residential Counselor - Crisis Stabilization Unit*

Location US-MA-Worcester
# Positions
Experience (Years)
Residential Counselors/Rehabilitation Specialists


Come join a friendly and diverse clinical team that provides quality care! Community Healthlink (CHL) is looking for a part-time (22.5 hrs/wk) Residential Counselor at our Worcester site.


The Worcester Crisis Stabilization Unit is an opportunity for adults (18+) to gain support, clinical treatment, and management of current stressors. We are a 24/7 facility that works as a team to lead encouraging groups, connect clients with medication evaluations, and follow through with aftercare plans. We are looking for a driven individual who wants to make a difference!


The Residential Counselors will be expected to supervise and support clients in crisis, using evidence-based therapeutic techniques and a community-based approach to treatment



Salary position based on education and work experience

Health and Dental insurance (active upon starting)

Generous paid sick, personal, holiday, and vacation time

CEU benefits

Life and Disability insurance

401k with agency contribution

Flexible Spending Accounts available

Wellness activity discounts

Work related travel reimbursement


Major Job Competencies:

  • Performs duties using recovery orientated principles.  
  • Maintain and comply with regulations for DMH, HUD, BSAS and DPH MAP Certification.
  • Effective communication with consumers, peers, other professionals.
  • Ability to write behaviorally stated treatment plans.  
  • Ability to observe, document, teach and respond to mental and physical health as well as other needs of consumers such as community living skills. 
  • Demonstrates person centered strength based communication and relationship with consumers.            
  • Demonstrate effective communication with staff, peers and other professional

Specific Duties:

  • Primary Counselor: Serve as residential counselor for specified number of residents as requested by supervisor.
  • Treatment Planning: Develop, implement and document treatment needs assessments, treatment plan, and progress reviews as part of continuous quality improvement activities.
  • Community Living: Work with residents to assist with activities of daily living and foster a sense of safety in the community which includes personal hygiene and self-care skills, money management and budgeting, symptom management, relapse prevention, use of public transportation and transporting, problem solving and conflict resolution, and other interventions as necessary.
  • Nutrition: Ensure healthful menu planning, food shopping, and meal preparation through coordination and assistance.
  • Medications: Monitor residents’ medication, refills, documentation of medications and changes, assist with attending appointments, and safe storage.
  • Groups: Lead two or more skill development or recreational group (s) per week as assigned.
  • Continuity of Care: Attend teams and case conferences, and collaborate with other providers for designated residents. Provide outreach as designated to community-based residents.
  • Routine Paperwork: Prepare daily log entries, incident reports and other required paperwork to ensure the program meets the standards.
  • Facility Upkeep: Work with residents to maintain the residence on a daily basis including chores, bedroom upkeep, yard and other light housekeeping duties.
  • Other Duties: Other related duties as assigned in order to provide quality rehabilitation services. May include transporting residents in personal car or program vehicle, physical assistance, close supervision, and other such duties.
  • Maintain Competencies: Human Rights, dual diagnosis, infection control, CPR, First Aid, MAP, agency and divisional policy and procedures as well as other required


  • Grade 5: Residential Counselor I: HSD/GED/HiSet required; Associates degree preferred and two years experience.
  • Grade 6: Residential Counelor II: Bachelor's degree in social work or related mental health field or occupational therapist with Associate's degree. Will consider Bachelor's degree in non-related field with human services experience
  • Current valid US-issued driver's license and ability to provide registered, inspected and insured automobile for work related purposes including transporting clients in your own vehicle
  • Must be able to pass required trainings including Medication Administration Program (MAP), CPR and First Aid
  • Must be able to pass a CORI background check


Community Healthlink is an Affirmative Action/ Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability. These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.


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