Community Healthlink

  • Office Coordinator

    Location US-MA-Worcester
    # Positions
    Experience (Years)
  • Overview

    Come join a friendly and diverse team that provides quality care! Community Healthlink (CHL) is looking for a full-time (37.5 hrs/wk) Office Coordinator at our Worcester site.


    Beryl’s House is 25-bed six-month residential treatment program for women in recovery from substance use disorder. Priority is given to women coming directly from a Section 35 referral source, pregnant women, women ages 18-22, and women living with co-occurring disorders. Beryl’s House offers the following supportive services: substance use disorder treatment, mental health counseling, group therapy, domestic violence counseling, health education, parenting skills development, vocational training, and life skills training.


    Faith House is a 25-bed six-month residential treatment program that serves women in recovery from substance use disorder. The program provides a variety of rehabilitative services where a team of staff implement treatment plans based on the specific needs of persons served. Services include: substance use disorder treatment, mental health counseling, group therapy, domestic violence counseling, health education, parenting skills development, vocational training, and life skills training.


    Orchard Street is a 12-family residential treatment program located in Leominster that serves women in recovery from substance use disorder and their children. This program aims to provide a safe, supportive recovery community that will promote a sense of empowerment, family healing, and life skills essential for women and their children to stabilize and lead drug free, productive lives. A team of staff provides on-site individual, group and family therapy as well as comprehensive children’s services and substance use disorder treatment to promote recovery.


    Compensation based on education and related work experience, licensure and other qualifications
    Health and Dental insurance (active upon starting)
    Generous paid sick, personal, holiday, and vacation time
    CEU benefits
    Life and Disability insurance
    401k with agency contribution
    Wellness activity discounts
    Work related travel reimbursement


    • Working under the direction of the Assistant Director RES Recovery Services the general duties include completing the financial aspects of an intake including verification of insurance coverage
    • Obtaining any necessary prior authorizations
    • Routine REVS checking to verify continued insurance coverage for Faith House, Beryl's House, and Orchard Street
    • Coordination with Patient Accounts Department and IT to assure the appropriate service documentation is submitted to Patient Accounts to assure timely billing to insurance sources
    • Any needed data entry into the CHL third party billing system
    • Producing needed reports to allow Program Directors to monitor the status of client enrollment and related information
    • Completing EIM/ESM intakes, enrollments, and disenrollments, daily census tracking, and submitting authorizations to MBHP Provider Connect.


    • Grade 5: Office Coordinator-Minimum of a High School Diploma/GED/HiSet or Associates; Bachelors degree preferred
    • Experience and or training in general office procedures
    • Must be familiar with 3rd party billing with CMHC and Qualifacts systems.
    • Effective verbal and written communication skills
    • Thorough knowledge of office systems and office management and computer literacy including Microsoft systems
    • Working knowledge of health care systems.
    • Must be able to pass a CORI background check


    Community Healthlink is an Affirmative Action/ Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
    If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability. These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.


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