Community Healthlink

  • Case Manager - Health Home Management

    Location US-MA-Worcester
    # Positions
    Experience (Years)
    Case Management
  • Overview

    Come join a friendly and diverse clinical team that provides quality care! Community Healthlink (CHL) is looking for a full-time (37.5 hrs/wk) Case Manager in Worcester, MA.



    CHL’s Health Home Management department provides care management to CHL clients who are also enrolled in Commonwealth Care Alliance’s OneCare program. We help coordinate these individuals’ primary and behavioral health care to ensure they receive high-quality, integrated care.


    Case Managers work with our clients and their health care providers as a team to create an individualized personal care plan for each client, and then follow-up with the clients and providers regularly to ensure the care plan is meeting the client’s health needs.


    CHL’s Health Home Management department offers staff an opportunity to learn about a variety of topics in health care, including insurance authorizations, long-term home services, primary care, behavioral health, addiction treatment, and hospital care.


    Compensation based on education and related work experience, licensure and other qualifications
    Health and Dental insurance (active upon starting)
    Generous paid sick, personal, holiday, and vacation time
    CEU benefits
    Life and Disability insurance
    401k with agency contribution
    Wellness activity discounts
    Work related travel reimbursement


    • Perform comprehensive intake and assessment of clients to determine the needs of the client including medical, psychiatric and wellness needs.
    • Develop appropriate care plans in conjunction with clients for the delivery of essential services.
    • Work collaboratively with multi-disciplinary team across providers and locations to coordinate the delivery of appropriate clinical and other support services.
    • Make appropriate referrals to existing community agencies for additional services as identified in the assessment and care plan.
    • Monitor the effectiveness of the care plan and coordinate with team to make changes to facilitate positive health outcomes and the prudent use of resources.
    • Complete all documentation in a timely manner.
    • Maintain flexibility in providing services in settings other than clinics; e.g. client homes, health clinics and other community settings.
    • Regularly attend staff meetings, clinical team, supervision and all other required program meetings.
    • Process referrals and authorizations in a timely manner.
    • Perform other related job duties as required.



    • Grade 6: Case Manager II- Bachelor's degree required; degree in psychology, social work or related human services degree preferred

    • Knowledge of homelessness and related issues, familiarity with community resources and entitlements (i.e., substance abuse and mental health). 

    • Bilingual/Bi-cultural Spanish strongly urged to apply.

    • Current valid US-issued drivers license and ability to provide registered, inspected and insured automobile for work related purposes, including transporting clients in your own vehicle 

    • Must be able to pass a CORI background check


    Community Healthlink is an Affirmative Action/ Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
    If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability. These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.


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