Community Healthlink

  • Case Manager / Housing Sustainability Coordinator

    Location US-MA-Worcester
    PCN#
    6160
    # Positions
    1
    Experience (Years)
    2
    Category
    Case Management
  • Overview

    Come join a friendly and diverse clinical team that provides quality care! Community Healthlink (CHL) is looking for a full-time (37.5 hrs/wk) Case Manager/Housing Sustainability Coordinator in Worcester, MA.

     

    Community Healthlink’s Homeless Outreach and Advocacy Project (HOAP) provides direct services to individuals who are homeless.  Services include outpatient primary health care, behavioral health care (individual and group mental health and addiction treatment), and outreach and case management services.  Working together, our integrated, multi-disciplinary treatment teams address physical and mental health needs, substance use disorders, and identified social determinants of health by providing access to a wide-variety of patient-centered, trauma-informed treatment and services. CHL HOAP is a Federally Qualified Health Center (FQHC) Health Care for the Homeless (HCH) program.

     

    The HOAP Housing Programs provide intensive case management to homeless individuals and families. Case managers assist clients with locating, securing, and sustaining independent subsidized housing, as well as assisting with information and support to develop the skills necessary for independent, self-sufficient living. 

     

    The Case Manager/Housing Sustainability Coordinator ensures that individuals and families served by Community Healthlink obtain and retain housing environments that meet the highest possible standards. Tenants are residing in housing funded by the agency’s Federal subsidy grant programs.

     

    Benefits:
    Compensation based on education and related work experience, licensure and other qualifications
    Health and Dental insurance (active upon starting)
    Generous paid sick, personal, holiday, and vacation time
    CEU benefits
    Life and Disability insurance
    401k with agency contribution
    Wellness activity discounts
    Work related travel reimbursement

     

    Responsibilities

    • Examine participant's income and family composition for the purpose of rent calculation and recertification.
    • Work with Housing Administrative Assistant to track recertification and lease renewals.
    • Create and maintain a spreadsheet of Unit Inspection due dates.
    • Schedule and complete initial and annual unit inspections with tenants in a respectful manner.
    • Report tenant cleanliness issues to case managers.
    • Advocate for tenants by supporting them to report habitability/maintenance issues to property managers; follow through to resolution, documenting all interactions.
    • If resolution does not occur, take pictures/video of critical issues in preparation for official reporting in extreme circumstances. Official reporting is completed by tenants.
    • Perform other job related duties

    Qualifications

    • Grade 5: Case Manager I: High School Diploma/GED/HiSet required; Associates degree preffered
    • Grade 6: Case Manager II: Bachelor's degree required; degree or course work in psychology, social work, human services or related field preferred
    • Have the ability to work independently in the community while adhering to a structured daily schedule.
    • Possess knowledge of the symptoms of mental illness and other contributing factors to homelessness and poor living conditions that may impact the ability and/or motivation of the individual to complete ADLs.
    • Have knowledge of habitability standards, to include differentiating critical from routine maintenance issues. 
    • Be able to identify conditions that negatively impact health and safety of tenants.
    • Possess strong verbal and written communication skills, as well as the ability to use a laptop or tablet.
    • Current valid US-issued drivers license and ability to provide a registered, inspected and insured automobile for work related purposes including transporting clients in your own vehicle and travel between work sites
    • Must be able to pass a CORI background check

     

    Community Healthlink is an Affirmative Action/ Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

    If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability. These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.

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