Community Healthlink

  • Case Manager Highland Grace House

    Location US-MA-Worcester
    # Positions
    Experience (Years)
    Case Management
  • Overview

    Highland Grace House (HGH) is a passionate, approachable and diverse multidisciplinary team that provides quality care to clients. Community Healthlink (CHL) is looking for a Full-Time (40 hrs/wk) Case Manager in Worcester.


    HGH is a 12 bed substance abuse treatment residential program specifically for adolescent females (age 13-17) who seek long-term recovery from their addiction to drugs and/or alcohol. This program is staffed 24/7. The placement is voluntary and family involvement is mandatory; the use of addictive medications is prohibited.


    This program provides individual and family therapy, aftercare coordination, academic instruction, and daily group therapy.. Group therapy includes but is not limited to psycho-educational, relapse prevention skills, social/life skills development, communication skills, health and wellness and many sober living groups and activities.


    Case Managers have implement aftercare and referal services and have continued contact with our referral resources for intakes and discharges, help maintains records, collateral contacts, and aftercare coordination.



    Compensation based on education and related work experience, licensure and other qualifications

    Health and Dental insurance (available upon starting)

    Generous paid sick, personal, holiday, and vacation time

    CEU benefits

    Life and Disability insurance

    401k with agency contribution

    Wellness activity discounts

    Work related travel reimbursement


    • Implement after care and referral services for residents on a consistent basis in accordance with Youth and Family Services Division and Substance Abuse Services Standards and policies and procedure.  
    • Ability to implement program policies and procedures in order to maintain daily structure and consistency within the program milieu and maintain compliance with DPH and OCCS licensing standards. 
    • Ability to effectively communicate and develop positive professional relationships with staff, residents, family members and co-workers and outside professionals and complete all required documentation.
    • Knowledge of and ability to work effectively with community based resources, referral networks, and public/private systems of care.
    • Ability to assess basic physical, social, and educational, legal, & service needs of client and coordinate care with other inter-agency and community based providers   
    • Responsible for ensuring that after care needs of residents are met through provision of appropriate referrals for community based services including substance abuse, mental health, medical, legal, rehabilitative social & vocational services , advocacy  and coordination of care including ongoing coordination with Central Intake Coordinator around  facilitation of after care service plans.
    • Provide appropriate after care services outlined in the treatment plan as assigned under supervision of  Program Director ; develops and facilitates implementation of after-care plan. .
    • Conduct admissions interviews and initial assessments for review by Program Director and  Clinical Team.
    • Assists residents to resolve outstanding legal issues, ensures documentation , information, transportation and staff  is coordinated for client and her family.
    • Attend teams and case conferences, and collaborate with other providers for designated residents.
    • Provide outreach as designated to community-based residents.
    • Performs other job related duties



    • Grade 5: Case Manager I:  High School Diploma/GED/HiSet required; Associates degree preferred
    • Grade 6: Case Manager II: Bachelor's degree required; degree or coursework in Social Work, Counseling, Psychology or related substance abuse field preferred.
    • At least (1) year experience working with adolescent girls.
    • Current valid US-issued drivers license and ability to provide a registered, inspected and insured automobile for work related purposes including transporting clients in a personal vehicle or company van
    • Must be able to pass a CORI (Criminal Offender Background Check)  and a DCF/CPS (Department of Families Adam Walsh/Child Protective Services background check)

    Community Healthlink is an Affirmative Action/ Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
    If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability. These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.


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