Community Healthlink

  • Case Manager/Housing Coordinator- Adult Community Clinical Services (ACCS)

    Location US-MA-Worcester
    # Positions
    Experience (Years)
    Case Management
  • Overview

    Come join a friendly and diverse clinical team that provides quality care! Community Healthlink (CHL) is looking for a part-time (24 hrs/wk) Case Manager/Housing Coordinator in Worcester.


    Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides clinical coverage 24 hours a day, 7 days a week, 365 days a year through an integrated team led by clinical staff.  ACCS serves adults 18 years of age or older with a significant mental health or substance abuse diagnosis.  ACCS Integrated Teams provide clinical interventions, employment support and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals residing in all housing settings.   The Persons served through ACCS reside in group living environments, supported individual environments, Intensive clinical or Intensive Medical group living environments or in independent living environments in the community.


    The Case Manager performs and/or oversee the delivery of all housing services to facilitate movement of Persons into permanent independent housing by directing strategic interventions for Persons in all housing settings to maintain tenancy, support housing transitions and prevent homelessness.



    Compensation based on education and related work experience, licensure and other qualifications

    Health and Dental insurance (available upon starting)

    Generous paid sick, personal, holiday, and vacation time

    Work related travel reimbursement

    Life and Disability insurance

    401k with agency contribution

    Flexible Spending Accounts available

    Wellness activity discounts



    • Demonstrates person-centered strength-based communication and relationships with Person’s as well as effective verbal and written communication with peers, supervisors, and other professionals.  
    • Knowledge and understanding of Housing First principles and the various barriers and mitigation activities that can limit housing options such as financial restrictions, CORI issues, perpetrator issues, immigration status, etc. 
    • Experience and ability to employ effective training and mentoring skills using Motivational Interviewing techniques to direct staff in implementing housing related activities and interventions.       



    • Manage all ACCS sponsor-based rental resources and subsidies including the DMH Rental Assistance Program, Contract Rent and other leveraged HUD resources 
    • Ensure that resources are used efficiently, promote movement toward independent housing and meet the requirements of the applicable subsidy(ies) and DMH Rental Subsidy Program Regulations and Guidelines.
    • Assist the Integrated Teams, the ICGLE team and the IMGLE team in developing interventions that provide clinical services to support Persons in obtaining and/or maintaining a housing setting that best meets the Person’s needs and preferences and supports treatment goals, in a range of housing options including treatment settings that are sensitive to age-related needs (e.g., young adults developing independent living skills, older adults with limited mobility) for Persons who require them. 
    • Provide feedback and assist teams when interventions are proving unsuccessful by suggesting possible strategies that may help mitigate barriers, improve engagement of Persons and/or reduce ambivalence around movement to a lower level of care.
    • Monitor Person’s medication, refills, documentation of medications and changes, assist with attending appointments, and safe storage of medications. 
    • Assist all ACCS Persons in securing rental subsides through affordable housing programs, including but not limited to, Mass Rental Voucher Program (MRVP), Alternate Housing Voucher Program (AHVP), and HUD.  
    • Work with your supervisor to provide training, guidance and support to direct care staff in all ACCS programs to ensure knowledge of Housing First principles, housing resources and provision of effective housing related services to ensure Persons’ rapid access to housing and minimize restrictions to such housing.  
    • Work with all Persons enrolled in the ACCS to ensure that they are developing the skills necessary to transition and live in a more Independent Housing setting and not seeing the supervised GLEs as long term, permanent housing.
    • Provide input for the Self Sufficiency assessments and participate in Integrated Team meetings.
    • Perform other related job duties.
    • Will include transporting Persons in personal car or CHL vehicle.  
    • Human Rights, Dual Diagnosis Infection Control, CPR, First Aid, Agency and Divisional Policy and Procedure as well as other required competencies. Obtaining MAP certification within five months of employment.


    • Grade 5: Case Manager I-High school diploma/GED/HiSet required; Associates degree preferred
    • Grade 6: Case Manager II- Bachelors degree required; degree in social work or human services related field preferred
    • Must have a minimum of 4 years related experience
    • Must have extensive knowledge of Housing First principles, housing and community resources, and HUD eligibility requirements
    • Must have a current valid US-issued drivers license and a registered inspected and insured automobile for work related purposes including transporting clients in a personal vehicle or company van and travel between work sites
    • Must be able to pass a CORI background check

    Community Healthlink is an Affirmative Action/ Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
    If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability. These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.


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