Community Healthlink

  • Awake Overnight Residential Counselor for Stabilization Treatment And Recovery

    Location US-MA-Worcester
    # Positions
    Experience (Years)
    Residential Counselors/Rehabilitation Specialists
  • Overview

    Come join a friendly and diverse clinical team that provides quality care! Community Healthlink (CHL) is looking for a full-time (40 hrs/wk) residential counselor in Worcester.


    The STAR program will provide stabilization services to DMH eligible adult clients. The program will serve individuals that  are homeless and have serious mental illness that have been living in shelters or on the streets  or places not meant for human habitation.  The program will engage clients that DMH identifies  with the primary goal of providing  safe stable housing,  linking individuals to appropriate services  including DMH and other community service providers. The STAR program is a community based early recovery model of housing for those unwilling to  utilize traditional services/treatment.


    The Residential Counselor works directly with the clients to assist them with overcoming barriers of independent living while fostering a safe and respectful relationship with staff.  The Residential Counselor offers clients encouragement, facilitates the implementation and execution of their individualized treatment plans, and provides support and transportation in day to day treatment appointments and activities.


    Compensation based on education and related work experience, licensure and other qualifications
    Health and Dental insurance (available upon starting)
    Generous paid sick, personal, holiday, and vacation time
    CEU benefits
    Life and Disability insurance
    401k with agency contribution
    Wellness activity discounts
    Work related travel reimbursement




    • Performs duties using recovery orientated principles.  
    • Maintain and comply with regulations for DMH, HUD, BSAS and DPH MAP Certification.  
    • Effective communication with consumers, peers, other professionals.
    • Ability to write behaviorally stated treatment plans.  
    • Ability to observe, document, teach and respond to mental and physical health as well as other needs of consumers such as community living skills.  
    • Demonstrates person centered strength based communication and relationship with consumers.              
    • Demonstrate effective communication with staff, peers and other professionals.  
    • Must be able pass required trainings including Medication Administration Program (MAP), CPR and First Aid


    SPECIFIC DUTIES:        

    • Serve as residential counselor for specified number of residents as requested by supervisor.
    • Develop, implement and document treatment needs assessments, treatment plan, and progress reviews as part of continuous quality improvement activities.  
    • Work with residents to assist with activities of daily living and foster a sense of safety in the community which includes personal hygiene and self-care skills, money management and budgeting, symptom management, relapse prevention, use of public transportation and transporting, problem solving and conflict resolution, and other interventions as necessary.  
    • Ensure healthful menu planning, food shopping, and meal preparation through coordination and assistance.  
    • Monitor residents’ medication, refills, documentation of medications and changes, assist with attending appointments, and safe storage.
    • Lead two or more skill development or recreational group (s) per week as assigned.  
    • Attend teams and case conferences, and collaborate with other providers for designated residents. Provide outreach as designated to community-based residents.  
    • Prepare daily log entries, incident reports and other required paperwork to ensure the program meets the standards.
    • Work with residents to maintain the residence on a daily basis including chores, bedroom upkeep, yard and other light housekeeping duties.  
    • Perform other related job duties as assigned in order to provide quality rehabilitation services. May include transporting residents in personal car or program vehicle, physical assistance, close supervision, and other such duties.
    • Human Rights, dual diagnosis, infection control, CPR, First Aid, MAP, agency and divisional policy and procedures as well as other required competencies.
    • Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.


    • Grade 5: Residential Counselor I - HSD/GED or Hiset required associates or bachelor's degree preferred.
    • Grade 6: Residential Counselor II - Requires a Bachelor’s degree; preferably in the field of psychology or human services
    • Previous experience working with clients in human services, mental illness or dual diagnosis
    • Demonstrated strong work ethic, ability to work independently, and ability to contribute to team objectives required. 
    • Applicants should be able to multitask, will possess excellent problem solving skill and enjoy working with people.
    • Awake overnight staff must be able to remain awake and alert during the overnight shift to provide a safe and healthy environment for our clients and co-workers
    • Current valid US-issued driver's license and ability to provide registered, inspected and insured automobile for work related purposes including transporting clients in their own vehicle, or a company vehicle
    • Must be able to pass a CORI background check
    • All bilingual candidates are strongly encouraged to apply.

    Community Healthlink is an Affirmative Action/ Equal Opportunity Employer.  We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law.  Hiring, transferring and promotion practices are performed without regard to the above listed items.

    If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a).  These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability.  These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.


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